Support

EEMS offers service and support throughout the Asia Pacific region.

Highly qualified and trained engineers provide support for every facet of the EEMS installation, from initial planning and requirements determination through to deployment of software and hardware into the customer’s environment.

EEMS’ professional services are provided as part of an installation, or can be requested on an ad-hoc basis after implementation where needed. Services include:

  • Identification card production
  • Implementation of online payment methods
  • Migration of server solutions into new infrastructure
  • Implementation of WiFi printing solutions
  • Support and maintenance of cash accepting kiosks
  • Design and configuration of Find Me Printing type solutions
  • Script writing and development
  • Custom development of plugins into
    • Identity Management Systems
    • Financial Packages
    • ID Card solutions
  • Planning and deployment of solution updates
  • All levels of training
  • …and more

With the collective years of experience across the EEMS technical staff, we boast an ability to complete complex tasks with minimal fuss and reduced delivery times thanks to our previous performance of these tasks.